April 2024: Collaborative AR Updates

Support 3 Role Now Available

Based on your feedback, we've introduced a new Support 3 user role that boosts your team's capabilities without granting full Admin rights. This role gives team members focused on collections the ability to manage team assignments, customer tags, and contacts, plus offers specialized functions for smoother operations.

For more information on our new user role and to compare it to other roles offered, check out our Role Permissions help article (Collaborative AR account is required to access).